Client Services & Support That Matter
Dynamo cares about the success of your implementation journey. We have an experienced team who understands the nuances of the Alternative Investments Industry. It’s why our team is committed to the day-to-day technology needs of our clients, who are both General Partners (GPs) and Limited Partners (LPs). Dynamo’s Project Managers, Business Analysts, Client Success Managers, and Support professionals are committed to cultivating and supporting long-term relationships with all of our clients. With Dynamo’s Client Services team, you can be confident in our delivery of excellence. We have partnered with thousands of businesses to guide them on a path of maximum returns.
A Transformative Approach to Fuel A Dynamo Success Roadmap
When organizations make the decision to work with Dynamo, they are opening up their business culture and their own team to the expanded support, knowledge, and real-world know-how of our Client Services and Support team. From that initial touchpoint with our sales and marketing teams to signed contract and project kick-off, the Dynamo difference throughout is how much we care about serving our sophisticated clients. As we collaborate with your team members to build an implementation strategy that will address your current needs, we are also always thinking about how Dynamo’s platform can help to serve other areas of your business too in order to provide a unified view of all your investment data.
One way we work to ensure continuous communication and best practices is through our special client events. Dynamo’s team shares open communication and transparency around the product roadmap and learnings from our client implementations.
- Dynamo University, our annual user conference, is held in both Boston and London. This premier private investment industry event provides insights to drive new business growth and multi-level networking opportunities with peers, industry experts, and Dynamo’s team of experts.
- Regional Client Luncheons are also held annually throughout Boston, New York, and Chicago. These live events are meant to provide a more intimate discussion with our clients and Dynamo’s executive leadership. Many clients enjoy the smaller forum in order to network further and provide Dynamo’s team with product and service feedback.