Level 2 Technical Engineer

Level 2 Technical Engineer

About

Dynamo Software has provided industry-tailored, highly configurable investment management, reporting and data management solutions to the global alternative investment industry since 1998. Dynamo provides SaaS solutions across the private investment landscape including fund administrators, endowments, pension funds, foundations, private equity and venture capital funds, real estate investment firms, hedge funds, prime brokers, funds of funds, and family offices. The Dynamo™ platform has improved the productivity of fundraising, deal, research, investor servicing, portfolio management, and compliance teams worldwide. Collectively, Dynamo’s 1,000+ clients manage over $5 trillion in assets.

Your role:

To be successful in this role you have to enjoy troubleshooting by gathering all the required information and analyzing data to provide solutions to client issues in close collaboration with other teams

Your daily life:

  • First point of escalation for technical issues from Support and Client Services teams
  • Testing and troubleshooting product features
  • Gather required information, analyze data and provide solutions to client issues
  • Gather client requirements and perform QA for custom reports and workflow
  • Deliver client feedback to the product team for the continuous improvement of our product
  • Ability to interface with client-side IdP Architects, Administrators, Developers and Engineers

What you bring in:

  • Ability to easily understand and troubleshoot APIs
  • Familiarity with API-keys, authentication, REST API’s, JSON, SOAP, LDAP, SSO
  • Exposure to Windows Azure and Office 365; specifically, Azure Active Directory
  • Excellent knowledge of B2B Identity Federation setup/enhancements, outbound SSO
  • Experience integrating with third party and custom applications and troubleshooting relevant integration issues
  • Technical aptitude and strong analytical skills
  • Excellent trouble-shooting and technical problem-solving skills
  • Excellent written and spoken English

Tech Stack

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Extra points for:

  • Familiarity with SQL

Benefits

Health and Well-being

Work-life Balance

Entertainment

Training & Development

Does this sound like you? Apply now!

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